We are excited to meet you at CCW 2018 event. We hope to have a chance to inform you about how our speech technologies can boost call center performance by showing real-life examples.
Visit us at Booth #2C6A!
More than $400,000 annual savings with Sestek Voice Biometrics. By using Sestek Speech Enabled IVR, customers saved over $250,000 annually while increasing their IVR completion rate by 5%. Sestek Speech Analytics, helped customers improve script adherence by 70%.
Sestek employs some of the world’s best engineers to provide your company speech enabled services
Whose customers love security questions and PINs?
• Let your customers use their voice just like fingerprint and save them from
• Give your customers a security measure
that cannot be forgotten or lost.
• Deliver an effortless experience through
fast and easy verification.
• Get benefits from day one through
increased security, shorter call duration
and enhanced experience.
Case study: Turkish Telecom Mobile saves $400K annually and shortened calls by 15 seconds after the company integrated Sestek Voice Biometrics.
Whose customers love complicated IVR mazes?
• Let your customers use their own words
to describe why they are calling with
Natural Dialog technology.
• Route callers to the correct destination
without the need for complicated menu
• Deliver a fully personalized IVR
experience with language and acoustic
• Boost your savings through increased
automation, shorter call duration, and
Case study: With Speech-Enabled IVR solution TEB BNP Paribas Joint saves $250K annually by increasing the IVR completion rate by 5%.
Do you believe you really understand your customers without having systematic access to the content of the interactions?
• Capture and analyze 100% of call center
interactions through natural language
• Accurately analyze customer experience
through emotion detection.
• Reduce churn by discovering the root
• Enhance call center performance by
unlocking hidden insights.
Case study: Garanti Pension improves call center performance by increasing script adherence by 70% with Sestek Speech Analytics.